​Scheduling Information for New Patients

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• Please be aware that not all clinicians may be accepting new patients.

• Please review the Practice Information page on this website for more information about the practice, including our fee schedule.

• Initial evaluation appointments with an M.D. or Nurse Practitioner may last from 45 to 90 minutes, depending on clinician preference.  

• Initial appointments with a Therapist last approximately 60 minutes.

• Initial appointments must be conducted in person.

• If the patient is a minor (under 18), both the child and a parent/guardian must be present for the initial evaluation appointment.

• Please bring any prior records or reports that you think may be helpful to your clinician to your initial appointment, particularly any psychological/educational testing. 

• Eastover Psychiatric Group is in network with many of the major insurers in the region.  We are NOT in network with Medicare or Medicaid.  You will need to check with our scheduling coordinator to confirm that we are in network with your insurer. 

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Online Registration for New Patients​​

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• If you are interested in being seen as a new patient please click here or above and follow the instructions to register. 

• ​If you are using a browser other than Chrome, you will see a popup explaining that the registration is optimized for use with Chrome, but you can Close and ignore this warning, as we have found that most browsers work fine.

• Next you will fill out some basic information, then click Proceed to Registration.

• Next you will create your Username and Password.  Your username is defaulted to the email address that you provided on the previous screen, but if this email is already in use as a username (perhaps for another member of your family) you will be prompted to select an alternate username.  Then click Create User and Proceed.

• At this point you will receive an email, and be taken to the next page of forms to complete.  If you don't want to complete the forms at this time, you can use the link in the email to go back to the forms and complete them later.

• You can ignore the "Employer/School Details" tab, but the "Emergency Contact" tab is required.  

• Please scroll through, review the documents, and sign all the forms that have places for signatures. 

• Next fill out either the Child and Adolescent History form if the patient is a minor 17 years or younger, or the Adult History form if the patient is 18 years or older.  You do not have to fill out both forms. 

• Next you will be able to input your insurance information and upload a copy of your insurance card.  We recommend you do this as it will expedite your registration.  

• Once you have filled out all the necessary forms, we will call you within 2 business days to complete your registration and schedule your appointment.  Please note that registration does not guarantee an appointment.    

• Alternatively, you can call us at 704-362-2663, extension 165 and leave your name and phone number.  We will return your call as soon as possible.  ​